Before Service turns today’s demand, prep, labor, inventory, and margin signals into one focused readiness brief—so the team knows what to adjust before doors open.
The decisions are ranked before the meeting starts.
Before Service assembles demand, prep, labor, inventory, waste, and cost movement into one reviewable artifact. Each call keeps its source, confidence, owner, and decision boundary.
Forecast item mix is below the current station par.
02
Confirm before lineup
Add one runner from 7–9 PM
Peak covers and role coverage overlap for 42 minutes.
03
Monitor during service
Cream supplier cost +6.4%
Invoice movement is material; no price action has been taken.
The pre-service rhythm
Read the signals. Review the brief. Make the call.
01 · PRE-SERVICE
Prep readiness
Set every station against the demand ahead.
Demand Forecast turns covers, channel mix, and item movement into a prep plan the team can review by station—not a spreadsheet they have to decode.
Demand confidence by service period
Smart Prep Planner by item and station
Confirm before lineup
02 · PRE-SERVICE
Labor alignment
Bring one clear brief into lineup.
Managers see where coverage, prep, and service pressure intersect, then assign the actions that matter before the first cover arrives.
Labor alignment against forecast demand
Named manager actions
Operator decisions stay visible
03 · PRE-SERVICE
Cost and inventory
Catch exposure before it reaches service.
Supplier Price Watch, Menu Margin, and Inventory Radar surface material movement early—without making automatic purchasing or pricing decisions.
Supplier-cost movement
Menu-margin pressure
Inventory exposure and waste watch
Operator control
Prepared by the system. Confirmed by the floor.
Decide now
Confirm before lineup
Monitor during service
Verified pre-service proof
Measured in a 12-unit operating group.
Vanguard pre-service brief generation
75 min → <4 min
COGS discrepancy rate
14% → 4.2%
Human review before execution
100%
Measured through GM tablet time-tracking logs and reconciled weekly P&L reports, March 2025-present.
“The primary friction point was always the lag between the supplier invoice and the menu price. We were flying blind on margins for three to four days a week. Moving that visibility to a pre-service brief allows us to pivot specials or adjust portions before the first ticket hits the kitchen, rather than realizing we lost margin at the end of the month.”
Marcus Thorne · COO, Vanguard Hospitality Group
Integration architecture
Many operating signals. One controlled brief.
POS + reservations
Read-only inputs with health and freshness visible.
Scheduling + labor
Read-only inputs with health and freshness visible.
Invoices + inventory
Read-only inputs with health and freshness visible.
Pre-Service Brief
Prioritized recommendations with rationale and confidence.
Operator decision
Accept, override, assign, or monitor. Nothing acts autonomously.
Ready for tonight
Start with one location. Build the operating rhythm.
Single Location starts at $79/mo. Operator starts at $199/mo. Restaurant Group starts at $499/mo.
Review the complete pre-service workspace with your own operation in mind. No autonomous actions—your team stays in control.